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How to Build an Operational Plan

Hosted by NYC SBS, the goal of this course is to help you translate your business concept into an efficient operation that continuously improves and raises your bottom line. During this course, you will

• Learn about the value and components of a business operational plan

• Map your business’s processes, resources, and partners using a business model canvas

• Identify your critical processes, and alternative processes for them

• Define Key Performance Indicators (KPIs) and KPI goals for your business

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